Return & Refund Policy

Last updated: November 3, 2026

1. Return Window

We accept eligible returns requested within 30 calendar days after delivery for both defective and non-defective products, including buyer’s-remorse returns. Contact us before sending anything back so we can confirm eligibility and provide return instructions.

2. Eligible Condition

Buyer’s-remorse returns must be new, unused, unopened, and in the same condition received, with all original factory seals, packaging, labels, inserts, accessories, and promotional items intact. Trading cards, sealed boxes, cases, and collectibles that have been opened, unsealed, altered, used, or damaged after delivery are not eligible for a voluntary return.

3. Damaged, Defective, Incorrect, or Missing Items

Contact us promptly after delivery with the order number and clear photographs of the product, packaging, shipping label, and damage or discrepancy. After verification, we will offer an appropriate replacement, refund, or other remedy at no return-shipping cost to the customer where required.

4. Return Method and Cost

Returns are accepted by mail after authorization. For buyer’s-remorse returns, the customer is responsible for return shipping. Original shipping charges are non-refundable unless the item was defective, damaged, incorrect, or applicable law requires otherwise. We do not charge a restocking fee for an eligible return that meets this policy.

Do not send returns to the business contact address without authorization. The approved return address and instructions will be provided with the return authorization.

5. Refund Timing

We inspect returned items after receipt. Approved refunds are issued to the original payment method within 5 business days after inspection. Your bank or card provider may require an additional 3–10 business days to post the credit.

6. Exchanges

We do not offer direct exchanges. If you want a different product, request a return for the eligible item and place a new order.

7. Cancellations and Preorders

Cancellation requests should be submitted as soon as possible. We cannot guarantee cancellation after processing or dispatch begins. Preorders may be cancelled before they enter fulfillment unless a clearly disclosed product-specific exception applies. If a preorder is cancelled by us, the affected amount will be refunded.

8. Contact

BoosterNest
5617 Feagan St
Houston, TX 77007
United States

Email: contact@boosternest.com
Website: https://boosternest.com/