Overview
We want you to be happy with your purchase. If something isn’t right, here’s how our refund and returns process works.
Returns
You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-10 business days.
Damaged or defective items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue, and we will arrange a replacement or refund at no extra cost.
Non-returnable items
Sealed collectible products (booster boxes, sealed card packs) that have been opened cannot be returned unless defective, due to the nature of these products.
Contact us
Questions about returns or refunds? Reach out via our Contact page.